Recall Department

Germain Lexus of Easton Recall Department

Lexus Recall Department in Columbus, OH

We operate a recall department where Lexus owners in Columbus, Canal Winchester, Reynoldsburg, and New Albany, OH, can receive fast and complimentary safety recalls and campaign services. We always recommend scheduling recall services promptly to eliminate the risk or performance-related issues. Lexus recall services must be completed at an authorized dealership at no cost to the owner. Continue reading about recalls, check your Lexus model for recalls, and schedule service today if needed at Germain Lexus of Easton.

    Check For Recalls 

Safety Recalls

The National Highway Traffic Safety Administration is the federal authority that establishes roadway safety standards and is empowered for enforcement. The NHTSA’s objective is to reduce injuries, deaths, and economic losses due to motor vehicle accidents; the agency investigates safety risks alongside automakers and activates safety recalls to correct excessive risks. Safety recalls include repairs to eliminate the risk. Safety recall services must be completed at an authorized dealership with the expense covered by the automaker. We recommend scheduling safety recall services promptly to eliminate the known risk.

Service Campaigns

Service campaigns are voluntary, non-government-mandated recalls issued by automakers to improve non-safety performance problems. Service campaigns are similar to safety recalls in terms of free service that must be completed at a Lexus-authorized service department but involve performance-related issues instead of excessive safety risks. We also recommend scheduling campaign service promptly to ensure reliable performance as expected.

Checking Lexus Recalls

Lexus owners usually receive a notification letter detailing the recall and how to get recall service at an authorized dealership. Lexus owners can check for active recalls in two ways: search the Lexus Lookup Safety Recalls & Service Campaigns Portal with the 17-digit VIN or license plate #, or contact a helpful service advisor by phone to discuss model-specific recalls.

Certified Lexus Recall Service

Lexus recall services are completed by certified technicians with recall-specific instruction following the technical bulletin. We strive to complete recall services with rapid turnarounds to lessen customer hassle. Recall services requiring replacement parts are completed with the recommended genuine OEM parts to factory specifications.

Schedule Recall Service at Germain Lexus of Easton

Does your Lexus IS 500, NX, ES, GX, IS, LX, RX, or another model need a recall service? If so, we welcome you to schedule service online or by phone. The online service scheduler is a convenient way to book recall service appointments with an internet connection at any time. We have knowledgeable and friendly advisors booking recall services by phone during regular hours.

    Check For Recalls

Complimentary Dealership Amenities

  • Genuine Lexus Parts & Accessories
  • Comfortable lounge area with coffee, snacks, TV, and WiFi
  • Loaner vehicles available by appointment or upon arrival
  • Lexus Master Certified Technicians

Germain Lexus of Easton Lounge Area
Germain Lexus of Easton Dealership
Germain Lexus of Easton Accessories
Germain Lexus of Easton
    Get Directions
  1. Germain Lexus of Easton

    COLUMBUS, OH 43219

    • Sales: 614-474-8580
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Get in Touch

  • Contact our Service Department at: 855-615-5757
  • Monday7:00 am - 6:00 pm
  • Tuesday7:00 am - 6:00 pm
  • Wednesday7:00 am - 6:00 pm
  • Thursday7:00 am - 6:00 pm
  • Friday7:00 am - 6:00 pm
  • Saturday8:00 am - 4:00 pm
  • SundayClosed

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